ACSI’s 2026 surprise: U.S. luxury satisfaction flips — what Canadian buyers should check before they choose luxury or EV
The American Customer Satisfaction Index’s 2026 automobile study shook up the usual pecking order in the U.S., with Mercedes‑Benz taking the luxury lead and hybrids outperforming EVs on owner satisfaction. For Canadian shoppers the headlines are useful as a conversation starter, but they don’t tell the whole story north of the border. This piece walks…










